Careline Complete Personal Alarm Plan

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Fall Detector Pendant Alarm
Elderly man wearing his Careline fall detector pendant alarm
Fall Detector Pendant Alarm
Elderly lady wearing her Careline fall detector pendant alarm
Elderly lady wearing her Careline fall detector pendant alarm

Careline Complete Personal Alarm Plan

From £19.99/month
Get 3 months free service by paying annually

  • 4x faster alarm connection time than a standard monitoring system
  • 24/7 monitoring from our in-house CareTeam
  • Automatic fall detection
  • 100m alert range
  • Lightweight and waterproof pendant
  • Digital Alarm – no phoneline required
  • End-to-end encryption
  • Billed Annually
Pay Quarterly

Pay Annually Save £59.89 if paid annually


Find out if you qualify for VAT exemption

If you as the alarm user, or the person you are ordering for, have a long-term illness or disability, then you do not have to pay VAT for this service. If you select yes for VAT exemption, no VAT will be added to your purchase price. You will need to complete a short VAT relief form which will be sent to you after your order. If you do not qualify for VAT exemption, please select no at checkout.For further information on VAT Exemption please visit our blog. Alternatively, you can find out more on the HMRC website.


Future Proof Technology

Our SmartLife alarms are leading the market in home safety and response. Our digital service means you can be connected to our system in less than 10 seconds, with our Care Team meeting an average call answer time of under 5 seconds. No need to worry about failing phonelines or slow internet.

The SmartLife alarm is the most advanced personal alarm system available, developed and manufactured by Careline365 to give you the best quality service.


Fall Detection Enabled

Additional peace of mind from the SmartLife Fall Detector Alarm. The fall detector pendant’s advanced sensor can detect when you have fallen and send an automatic alert to the Careline365 Care Team, even if you are unconscious or cannot otherwise activate your alarm, keeping you safe at home(*). Like our Careline Pendant Alarm your fall detector can also be manually activated by pressing the button at the front of your pendant. Experience 24/7 reassurance that help is always available, with up to 100m alert range throughout the home and garden. Your fall detector pendant is comfortable, lightweight, waterproof, and can be worn on the neck or wrist.


Compatible with Additions and Extras

Additional Fall Detector Pendant

Your SmartLife Fall Detector Alarm can be paired with an extra pendant. We’ve all misplaced our keys or glasses at some point and dealt with the frustration of trying to find them. An additional pendant is the ideal solution, especially if you or your loved one are prone to accidently mislaying your possessions. Alternatively, an extra pendant can be used to cover two people in the same household with one alarm plan.


Automatic Alert Smoke Detectors

The digital alarm is also compatible with our optical smoke detectors. When smoke is detected, the digital alarm will sound and send an automatic alert to our Care Team, providing extra reassurance at home. When they receive your alert, our Care Team will assess the situation before taking appropriate action. This may include calling the relevant emergency services.

How the Careline SmartLife Alarm Works

Careline365 personal alarms all connect to our in-house 24/7 Emergency Care Team. Accredited by the TSA, our team are trained to the highest standard, providing you with the help you need, when you need it.

1) Your SmartLife Fall Detector Alarm will activate after the pendant senses a sudden fall. It can also be activated manually by pressing the button on your pendant. With our fastest alarm speed, your SmartLife unit can connect to our system in less than 10 seconds.

2) Your alert will come through to our team who will answer your call and speak to you through the alarm base unit. They will alert your emergency contacts that help is required.

3) If, for any reason, you are unable to hear the team or respond, they will inform your emergency contacts. Where medical attention is required, the emergency services will be alerted.

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