Peace of mind made simple.

To find the right service for you, please select where you would like to use your alarm.

SAVE £130

Essential+ Plan

Easy-to-set-up digital alarm. Neck or wrist option.

  • In-home and garden only
  • Speak through the base unit
From
£16.99 £27.83
per month when paying annually.*
View product
SAVE £150

Complete Plan with Fall Detection

Easy-to-set-up digital alarm with fall detection. Neck or wrist option.

  • In-home and garden only
  • Speak through the base unit
  • Fall detection
From
£19.99 £32.50
per month when paying annually.*
View product
SAVE £125

Personal Alarm Watch with Fall Detection

Discreet watch providing peace of mind at home or on the go.

  • In and out of home
  • Speak through the watch
  • Fall detection
  • Shares location in an emergency
From
£21.99 £32.42
per month when paying annually.*
View product
SAVE £130

Personal Alarm Smart Watch Samsung Galaxy Watch7 Small/Medium

Exclusive Samsung watch, one press for 24/7 support.

  • In and out of home
  • Speak through the watch
  • Shares location in an emergency
From
£28.99 £39.83
per month when paying annually.*
View product
SAVE £130

Personal Alarm Smart Watch Samsung Galaxy Watch7 Medium/Large

Exclusive Samsung watch, one press for 24/7 support.

  • In and out of home
  • Speak through the watch
  • Shares location in an emergency
From
£28.99 £39.83
per month when paying annually.*
View Product
SAVE £120

GPS Pendant Alarm with Fall Detection

Pendant with fall detection providing peace of mind at home or on the go.

  • In and out of home
  • Speak through the pendant
  • Fall detection
  • Shares location in an emergency
From
£22.99 £33.00
per month when paying annually.*
View product
SAVE £110

GPS Pendant Alarm

Pendant providing peace of mind at home or on the go.

  • In and out of home
  • Speak through the pendant
  • Shares location in an emergency
From
£18.99 £28.17
per month when paying annually.*
View product

Essential Plan Requires an Analogue Landline

Analogue alarm, not compatible with the landline to digital switchover.

  • In-home and garden only
  • Speak through the base unit
  • We recommend a digital alarm
£9.99
per month when paying quarterly.*
View product

Prices shown are VAT exempt. Over 94% of Careline customers qualify for VAT exemption, find out if you qualify.

* Promotional terms and conditions apply. For details please see here

Compare our personal alarms.

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Complete Plan

Personal Alarm Watch

GPS Pendant Alarm

Personal Alarm Smart Watch

Monthly Price

from £19.99

from £21.99

from £22.99

from £28.99

24/7 Monitoring

i

Fall Detection

i

Locates you

Where is it worn?

Wrist or Neck

Wrist

Neck or Pocket

Wrist

Battery Life

No charging needed

3-4 Days

2-3 Weeks

1-2 Days

Talk Through

Base Unit

Watch

Pendant

Watch

By joining the Careline365 service, you benefit from

Simple setup

You want to feel reassured as soon as possible, and straightforward setup with all alarms makes it easy to start feeling more at ease.

24/7 monitoring

Our UK-based team can be reached day or night by pressing the button on your alarm pendant.

Lifetime warranty

We believe in our service and provide a lifetime warranty on all alarms so you know you’re in safe hands.

How Careline works

Exceptionally easy to install and super fast response times

Order

Choose your personalised alarm plan, browse online or call our 24/7 expert team. They will support you to pick the perfect package to suit your lifestyle.

Connect

With free 24hr next day delivery and simple set-up there’s no need to wait. Simply plug your SmartLife alarm into your power socket and it’s ready to use.

Peace of mind

Contact our emergency response team at the press of a button. They’re on hand 24/7 to ensure you receive the help you need, whenever you need it.

Careline provides a vital lifeline

Thousands trust us to support their independence, and we work hard every day to provide peace of mind to you and your loved ones

Careline FAQs

Our aim is to reassure and give confidence to our users

By choosing a fall detector pendant, you benefit from automatic alerts after a fall. This means you won’t need to press the button if you fall and can’t get up.

The fall detector pendant is programmed to sense when you have fallen. If you do not move within twenty seconds after a fall, the alarm will send an automatic alert to our monitoring centre, and a member of our team will answer your alert and arrange help on your behalf.

Find out more by calling our team on +448001013333.

If you choose one of ourout of home alarm plans, you will benefit from GPS tracking. When your alarm is activated, the GPS feature will provide our monitoring team with your location, allowing them to send the help you need direct to your location.

All pendants are IP67 rated, meaning they are water resistant for up to thirty minutes in one metre of water. This means you can safely continue to wear your pendant in the shower. However, we do not recommend wearing your pendant in the bath, as exposure to soapy water may damage the waterproof seal.

The alarm base unit is not waterproof and should not be exposed to water.

We are committed to helping you feel confident and reassured. That means knowing you can rely on your personal alarm. If you experience any problems with your personal alarm base unit or pendant, call our team on 0808 304 4336 and our team will arrange a replacement.

All orders are dispatched with free next day delivery if ordered before 5pm. This means your personal alarm could be with you within 24 hours of placing your order.

Free next day delivery

Order before 5pm to receive your order next day. Your alarm can be setup within 24-hours of ordering.

Money back guarantee

We believe in our Careline alarms. If you change your mind, we offer a 30-day money back guarantee.

24/7 customer service

Our team are always available to answer your questions, supporting customers and their loved ones alike.

Lifetime guarantee

We deliver real value without compromising on quality. All our plans come with our lifetime warranty.