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Careline365

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Careline Monitoring Team

24-Hour Careline Monitoring Team

24-hour Care - All Year Round

Our highly-trained Careline Monitoring Team are on hand 24-hours-a-day, 365 days a year to provide our alarm users with a high quality of service.

Should an alarm user press their Careline Pendant, an alert messages is sent straight to the monitoring team. They will respond within a matter of seconds, to assess the situation and take the appropriate actions.

Whether you require help from a neighbour, a relative, or the emergency services, they will make the necessary call to ensure help is on it's way within moments.

If you are not in a position to respond, they will try and make contact by phone and, failing that, will assume you need assistance and call up your emergency contacts.

Careline Customer Service Team Member

Careline Monitoring Team 

  • 24-Hour Assistance 
  • Instant Response
  • Highly-Trained 
  • Professional
  • Friendly
  • Reassuring

Help Within Seconds

With a Careline Alarm from Careline365, help is on hand at the push of a button. Our service is perfect for anyone who is vulnerable at home, be they elderly, disabled or suffering from health problems.

Our alarms are particularly useful for people who have a high risk of falling. Knowing that our Careline Monitoring Team is on hand, allows them to live life at home the way they want to.

One of our plans even includes an Vibby Fall Detector, which automatically sends out a call for assistance in the event of a fall, even if the wearer is unable to push the button. Our alarms allow you to be independent at home for as long as possible.

We can set up our alarm service for within 24 hours of an order being placed. We also offer all of our alarm users free delivery.

Elderly dad with his daughter

Help Within Seconds

With a Careline Alarm from Careline365, help is on hand at the push of a button. Our service is perfect for anyone who is vulnerable at home, be they elderly, disabled or suffering from health problems.

Our alarms are particularly useful for people who have a high risk of falling. Knowing that our Careline Monitoring Team is on hand, allows them to live life at home the way they want to.

One of our plans even includes an Vibby Fall Detector, which automatically sends out a call for assistance in the event of a fall, even if the wearer is unable to push the button. Our alarms allow you to be independent at home for as long as possible.

We can set up our alarm service for within 24 hours of an order being placed. We also offer all of our alarm users free delivery.

Elderly dad with his daughter

Our Careline Package

The Careline Alarm comes in two, easy-to-use parts:

Careline Alarm Unit and Pendant
MyAmie Pendant

Careline Alarm Base Unit

The Careline Alarm base unit is easy to install and simply to use. It includes and loudspeaker and microphone system, so that our alarm users can have clear communication with the Careline Monitoring Team. In an emergency, the monitoring team will use the loudspeaker to speak with the alarm user. The red button on the base unit can be used as a call for help, with the green button acting as a cancel function.

Careline Pendant

The Careline Pendant can be worn around the wrist or around the neck, and is the easiest way to call for help. In an emergency, alarm users simply press the red button on the pendant and an alert will be raised at the monitoring centre. The pendant can be worn in the bathroom as it is waterproof, and can still be worn outside in the garden thanks to a range of up to 100 metres.

Careline Alarm Unit and Pendant

Careline Alarm Base Unit

The Careline Alarm base unit is easy to install and simply to use. It includes and loudspeaker and microphone system, so that our alarm users can have clear communication with the Careline Monitoring Team. In an emergency, the monitoring team will use the loudspeaker to speak with the alarm user. The red button on the base unit can be used as a call for help, with the green button acting as a cancel function.

MyAmie Pendant

Careline Pendant

The Careline Pendant can be worn around the wrist or around the neck, and is the easiest way to call for help. In an emergency, alarm users simply press the red button on the pendant and an alert will be raised at the monitoring centre. The pendant can be worn in the bathroom as it is waterproof, and can still be worn outside in the garden thanks to a range of up to 100 metres.

Careline Customer Reviews

Having just bought this for my parents I am very happy to recommend this system to others. The package arrived quickly and was easy to set up. I also ordered a keysafe which was also very easy to secure to an outside wall. My parents now have peace of mind.
- Matt Harridge, West Sussex.
It's a brilliant service, and I now feel completely comfortable living at home on my own where as before I used to worry a lot about falling and always had to be very cautious. Careline has been a saviour for me.
- Jane Martin, Liverpool.
I ordered the Careline equipment over the telephone as I needed to explain the problem. The sales person couldn't have been more helpful, advising the pros and cons of each type of pendant. The order arrived the following day and the set up of the system was very simple.
- Mr Vier, Borehamwood.
I received the alarm the next day, it was easy to set up with the instructions. What I liked about the alarm was my mother could wear it on her wrist and could forget about it and always have the alarm with her.
- Mr Norman, Suffolk.

Monthly Plan

£13.89
per month
per month
Spread the cost
Per Month
Spread The Cost

The Careline Monthly Plan Includes:

  • Careline Alarm Base Unit
  • Careline Waterproof Pendant
  • Wrist & Necklace Attachments
  • 24/7 Monitoring Service
  • Spread The Cost Across The year

3 months
FREE
Included

Yearly Plan

£125
per year
per year
3 months Free Included
Per Year
Our Most Popular Plan

The Careline Yearly Plan Includes:

  • Careline Alarm Base Unit
  • Careline Waterproof Pendant
  • Wrist & Necklace Attachments
  • 24/7 Monitoring Service
  • For a Whole Year

Fall Detector

£184
per year
per year
Automatic fall detection
Per Year
Automatic Fall Detection

The Careline Fall Detector Yearly Plan Includes:

  • Careline Alarm Base Unit
  • Careline Waterproof Pendant
  • Fall Detector Pendant
  • 24/7 Monitoring Service
  • For a Whole Year

GSM Alarm

£174
per year
per year
No landline required
Per Year
No Landline Required

The Careline GSM Yearly Plan Includes:

  • Careline GSM Alarm Base Unit
  • No Landline Needed
  • Careline Waterproof Pendant
  • Wrist & Necklace Attachments
  • 24/7 Monitoring Service

GPS Alarm

£214
per year
per year
No landline required
Per Year
No Landline Required

The Careline GPS Alarm Yearly Plan includes:

  • Careline water and dust resistant GPS Alarm (complete with cables and charging dock)
  • Wrist and Keychain wearing attachments
  • 24/7 Monitoring Service

We work hard to make sure that we are never beaten on price or quality. Please call us for free on 0800 101 3333 to discuss our price guarantee.

For new customers, there is a one-off additional payment of £40.00 which covers the cost of setting up a new account.
* VAT exempt price. Find out if you qualify for VAT exemption.

How careline works for you video

What is Careline?

The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency.

The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package.

The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team.

In an emergency, the alarm user simply presses the red button on their pendant and the monitoring team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.

Careline Pendant with neck cord and wrist strap

A powerful little pendant

The pendant which accompanies the Careline alarm's base unit has some useful features:

  • It's lightweight, comfortable and discreet.
  • It can be worn around the wrist or neck.
  • It's waterproof for use in the bath or shower.
  • It has a range of around 100 metres for use in the garden.
Elderly lady wearing her Careline Pendant

Supporting independence

Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this.

Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.

Elderly lady receiving a package

Next day delivery

Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering.

If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.

Join Now. Contract Free.
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0800 101 3333
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