24-Hour Careline Monitoring Team
24-hour Care - All Year Round
Our highly-trained Careline Monitoring Team are on hand 24-hours-a-day, 365 days a year to provide our alarm users with a high quality of service.
Should an alarm user press their Careline Pendant, an alert messages is sent straight to the monitoring team. They will respond within a matter of seconds, to assess the situation and take the appropriate actions.
Whether you require help from a neighbour, a relative, or the emergency services, they will make the necessary call to ensure help is on it's way within moments.
If you are not in a position to respond, they will try and make contact by phone and, failing that, will assume you need assistance and call up your emergency contacts.
Careline Monitoring Team
- 24-Hour Assistance
- Instant Response
- Highly-Trained
- Professional
- Friendly
- Reassuring
Help Within Seconds
With a Careline Alarm from Careline365, help is on hand at the push of a button. Our service is perfect for anyone who is vulnerable at home, be they elderly, disabled or suffering from health problems.
Our alarms are particularly useful for people who have a high risk of falling. Knowing that our Careline Monitoring Team is on hand, allows them to live life at home the way they want to.
One of our plans even includes an Vibby Fall Detector, which automatically sends out a call for assistance in the event of a fall, even if the wearer is unable to push the button. Our alarms allow you to be independent at home for as long as possible.
We can set up our alarm service for within 24 hours of an order being placed. We also offer all of our alarm users free delivery.
Help Within Seconds
With a Careline Alarm from Careline365, help is on hand at the push of a button. Our service is perfect for anyone who is vulnerable at home, be they elderly, disabled or suffering from health problems.
Our alarms are particularly useful for people who have a high risk of falling. Knowing that our Careline Monitoring Team is on hand, allows them to live life at home the way they want to.
One of our plans even includes an Vibby Fall Detector, which automatically sends out a call for assistance in the event of a fall, even if the wearer is unable to push the button. Our alarms allow you to be independent at home for as long as possible.
We can set up our alarm service for within 24 hours of an order being placed. We also offer all of our alarm users free delivery.
Our Careline Package
The Careline Alarm comes in two, easy-to-use parts:
Careline Alarm Base Unit
The Careline Alarm base unit is easy to install and simply to use. It includes and loudspeaker and microphone system, so that our alarm users can have clear communication with the Careline Monitoring Team. In an emergency, the monitoring team will use the loudspeaker to speak with the alarm user. The red button on the base unit can be used as a call for help, with the green button acting as a cancel function.
Careline Pendant
The Careline Pendant can be worn around the wrist or around the neck, and is the easiest way to call for help. In an emergency, alarm users simply press the red button on the pendant and an alert will be raised at the monitoring centre. The pendant can be worn in the bathroom as it is waterproof, and can still be worn outside in the garden thanks to a range of up to 100 metres.
Careline Alarm Base Unit
The Careline Alarm base unit is easy to install and simply to use. It includes and loudspeaker and microphone system, so that our alarm users can have clear communication with the Careline Monitoring Team. In an emergency, the monitoring team will use the loudspeaker to speak with the alarm user. The red button on the base unit can be used as a call for help, with the green button acting as a cancel function.
Careline Pendant
The Careline Pendant can be worn around the wrist or around the neck, and is the easiest way to call for help. In an emergency, alarm users simply press the red button on the pendant and an alert will be raised at the monitoring centre. The pendant can be worn in the bathroom as it is waterproof, and can still be worn outside in the garden thanks to a range of up to 100 metres.
Careline Customer Reviews
Monthly Plan
Spread the cost
Spread The Cost
The Careline Monthly Plan Includes:
- Careline Alarm Base Unit
- Careline Waterproof Pendant
- Wrist & Necklace Attachments
- 24/7 Monitoring Service
- Spread The Cost Across The year
3 months
Yearly Plan
Our Most Popular Plan
The Careline Yearly Plan Includes:
- Careline Alarm Base Unit
- Careline Waterproof Pendant
- Wrist & Necklace Attachments
- 24/7 Monitoring Service
- For a Whole Year
Fall Detector
Automatic fall detection
Automatic Fall Detection
The Careline Fall Detector Yearly Plan Includes:
- Careline Alarm Base Unit
- Careline Waterproof Pendant
- Fall Detector Pendant
- 24/7 Monitoring Service
- For a Whole Year
GSM Alarm
No landline required
No Landline Required
The Careline GSM Yearly Plan Includes:
- Careline GSM Alarm Base Unit
- No Landline Needed
- Careline Waterproof Pendant
- Wrist & Necklace Attachments
- 24/7 Monitoring Service
GPS Alarm
No landline required
No Landline Required
The Careline GPS Alarm Yearly Plan includes:
- Careline water and dust resistant GPS Alarm (complete with cables and charging dock)
- Wrist and Keychain wearing attachments
- 24/7 Monitoring Service
We work hard to make sure that we are never beaten on price or quality. Please call us for free on 0800 101 3333 to discuss our price guarantee.
For new customers, there is a one-off additional payment of £40.00 which covers the cost of setting up a new account.
* VAT exempt price. Find out if you qualify for VAT exemption.

What is Careline?
The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency.
The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package.
The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team.
In an emergency, the alarm user simply presses the red button on their pendant and the monitoring team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.

A powerful little pendant
The pendant which accompanies the Careline alarm's base unit has some useful features:
- It's lightweight, comfortable and discreet.
- It can be worn around the wrist or neck.
- It's waterproof for use in the bath or shower.
- It has a range of around 100 metres for use in the garden.

Supporting independence
Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this.
Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.

Next day delivery
Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering.
If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.
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