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Careline365, Part of the Appello Group

We support over 350,000 people across the UK to live independently at home. Our personal alarms provide additional support for you or a loved one, with help available at the press of a button. To benefit from 24/7 peace of mind, order from Careline365 today, secure in the knowledge that help is available when you need it.

At Home Personal Alarms

Essential Plan

Save £47.89 if paid annually

Basic pendant

  • Automatic Fall Detection
  • 100 Metre Range
  • Wearable on Wrist or Neck
  • Waterproof
  • No Need to Charge
  • Easy to Activate

Plug-in Base Unit

  • 24/7 Monitoring Service
  • Lifetime Warranty
  • Plug-In, Easy Set Up
  • No Phone Line Needed
  • Our Fastest Connection Time
Product shown. Plug-in Base Unit and Basic pendant

Plug-in Base Unit + Basic pendant

Product shown. Plug-in Base Unit and Basic pendant
Add Fall Detection From £2pm

Basic pendant

  • Automatic Fall Detection
  • 100 Metre Range
  • Wearable on Wrist or Neck
  • Waterproof
  • No Need to Charge
  • Easy to Activate

Plug-in Base Unit

  • 24/7 Monitoring Service
  • Lifetime Warranty
  • Plug-In, Easy Set Up
  • No Phone Line Needed
  • Our Fastest Connection Time

Get 3 months free by paying annually

Essential+ Plan

Save £47.89 if paid annually

SmartTrigger Pendant

  • Automatic Fall Detection
  • 600 Metre Range
  • Wearable on Wrist or Neck
  • Waterproof
  • No Need to Charge
  • Easy to Activate

SmartLife Hub

  • 24/7 Monitoring Service
  • Lifetime Warranty
  • Plug-In, Easy Set Up
  • No Phone Line Needed
  • Our Fastest Connection Time
Product shown. Plug-in Base Unit and Fall Detector

Rapid Connect Hub + SmartTrigger Pendant

Product shown. Plug-in Base Unit and Fall Detector

SmartTrigger Pendant

  • Automatic Fall Detection
  • 600 Metre Range
  • Wearable on Wrist or Neck
  • Waterproof
  • No Need to Charge
  • Easy to Activate

SmartLife Hub

  • 24/7 Monitoring Service
  • Lifetime Warranty
  • Plug-In, Easy Set Up
  • No Phone Line Needed
  • Our Fastest Connection Time

Get 3 months free by paying annually

Complete Plan

RecommendedOur Safest Alarm

Save £59.89 if paid annually

Fall Detector

  • Automatic Fall Detection Extra peace of mind with automatic fall detection - an alarm is raised to our team automatically when your pendant detects a fall.
  • 100 Metre Range
  • Wearable on Wrist or Neck
  • Waterproof
  • No Need to Charge
  • Easy to Activate

SmartLife Hub

  • 24/7 Monitoring Service
  • Lifetime Warranty
  • Plug-In Anywhere, Easy Set Up
  • No Phone Line Needed
  • Our Fastest Connection Time
Product shown. Rapid Connect Hub and Fall Detector
Recommended

Rapid Connect Hub + Fall Detector

Product shown. Rapid Connect Hub and Fall Detector

Fall Detector

  • Automatic Fall Detection
  • 100 Metre Range
  • Wearable on Wrist or Neck
  • Waterproof
  • No Need to Charge
  • Easy to Activate

SmartLife Hub

  • 24/7 Monitoring Service
  • Lifetime Warranty
  • Plug-In Anywhere, Easy Set Up
  • No Phone Line Needed
  • Our Fastest Connection Time

Get 3 months free by paying annually

Careline's SmartLife Hub rated best personal alarm for the elderly. Our digital alarms "sport an impressive digital connection time of under ten seconds." ~ Evening Standard
Go Anywhere GPS Alarm

GPS Pendant Plan

Save £35.89 if paid annually

GPS Location Tracking + Inbuilt Speaker

  • Go Anywhere Alarm
  • GPS Alarm Pendant
  • GPS Location Tracking
  • Optional Fall Detection
  • Inbuilt Speaker
  • Charging Base Station

Get 3 months free by paying annually

GPS Pendant Plan

  • Go anywhere alarm
  • GPS Alarm Pendant
  • GPS location tracking
  • Optional Fall Detection
  • Inbuilt Speaker
  • Charging Base Station

Get 3 months free by paying annually

What is Careline?

The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency.

The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package.

The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour Care Team.

In an emergency, the alarm user simply presses the red button on their pendant and the care team will respond. The situation is assessed over the base unit's loudspeaker and help is found in the form of emergency contacts and, if needed, the emergency services.

Powerful little pendants

The pendants that accompanies Careline alarms have some useful features:

  • They are lightweight, comfortable and discreet.
  • They can be worn around the wrist or neck.
  • They are waterproof for use in the bath or shower.
  • They work throughout the home and garden, or our GPS Alarm works outside the home

Supporting independence

Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this.

Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.

FREE next day delivery

Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering.

If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.

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How about a Key Safe?

It is vital that emergency contacts and the emergency services can gain access to the Careline alarm user's home if they've had a fall or medical incident. To ensure this is possible, some customers choose to install a key safe on the exterior wall of their home.

A key safe is a small secure box which stores house keys behind a combination lock. Only the alarm user and people of their choice will know the code. This code will also be passed on to the monitoring team so that they can share these details with the emergency services.

This information can ensure that help can get to the alarm user even faster. The moments saved by having a key safe could end up making all the difference.

We currently have three different key safes available to add to our Careline alarm packages.

Why Choose Careline?

Careline is the UK's favourite provider of personal alarms. We offer the latest in personal alarm technology and provide free next day delivery to our customers. This makes the ordering process quick and easy, which can be important if the alarm user is coming out of hospital or if they live alone.

The Careline alarm is exceptionally easy to install. The user simply needs to plug the alarm into their existing telephone socket and a power socket, before connecting their telephone to the alarm base unit via an adaptor provided.

Alongside the Careline Alarm, we also offer a range of security and safety products which work perfectly alongside our service. This includes key safes and smoke detectors.

Our highly-trained Care Team work 24/7, 365 days of the year to ensure that help is always available to our customers. To see what our customers, and their families, have to say about Careline, please see our reviews.

Careline Customer Reviews

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Make a Referral

Careline accepts referrals from doctors and nurses, as well as friends and family. If there's somebody you believe could benefit from a Careline Alarm please make a referral and we'll be in touch.

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About

As a leading national personal alarms provider, we exist to support our customers to maintain their independence. Our 24/7 emergency monitoring service brings peace of mind and comfort to our users and their loved ones.

Get in touch

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Contact

Customer Service
Customer Service

We are open 24 hours a day, 7 days a week.

42 Barnard Road Bowthorpe, Norwich NR5 9JB

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*The fall alarm sensor does not allow analysis and interpretation of all falls. It is designed to detect hard and sudden falls. We always recommend manually activating your alarm pendant after a fall, if you are able to do so.

** To cover administration costs, 30-day money back guarantee does not include the £40.00 setup fee.