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Careline365

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Personal Alarms for the Elderly

Personal Alarms for the Elderly

Providing help for the elderly

Careline365 are a national provider of personal alarms for the elderly. Our system has been designed to allow the elderly, and frail, residents of the UK to continue living independently in their own homes.

Our personal alarms are ideal for those who are living alone, especially if they have a long-term medical condition. Having the alarm will not only give the user a confidence boost, but it will also reassure their loved ones that help is always available to them.

Our monitoring team work 24/7, 365 days a year to ensure that somebody is always there to react in an emergency. With a push of a single button, our customers will be connected to the monitoring team.

They will speak with the customer, assess the situation and call for help - through loved ones or the emergency services.

Personal Alarms for the Elderly - Alarm User

Personal Alarms for the Elderly - The Features

Our service includes two easy-to-use parts.

Personal Alarms for the Elderly - Base Unit

Lifeline Vi Alarm Base Unit

The Personal Alarm's base unit is a plug & play device. Plug the unit into the telephone socket, connect the phone to the back of the unit and plug it into a power socket. The loudspeaker allows our monitoring team to speak with our customers should they press their help button.

Personal Alarms for the Elderly - MyAmie Pendant

MyAmie Pendant

The MyAmie Pendant is stylish and discreet, with comfort at the heart of the design. It can be worn around the neck or wrist, depending on the wearer's preference. The pendant is waterproof for use in the bathroom and can also be used outside in the garden - with a range of up to 100m.

Personal Alarms for the Elderly - Base Unit

Lifeline Vi Alarm Base Unit

The Personal Alarm's base unit is a plug & play device. Plug the unit into the telephone socket, connect the phone to the back of the unit and plug it into a power socket. The loudspeaker allows our monitoring team to speak with our customers should they press their help button.

Personal Alarms for the Elderly - MyAmie Pendant

MyAmie Pendant

The MyAmie Pendant is stylish and discreet, with comfort at the heart of the design. It can be worn around the neck or wrist, depending on the wearer's preference. The pendant is waterproof for use in the bathroom and can also be used outside in the garden - with a range of up to 100m.

Call 0800 101 3333 for further information.

Alternatively, please send any questions via email to info@careline.co.uk

24-hour Monitoring Centre

Our monitoring team are highly-trained and work 365 days a year to ensure that help is always available to our customers. When a pendant is pressed a member of the team will respond over the base unit's loudspeaker, assessing the situation instantly.

Next the team member will reach out to the customer's emergency contacts, which are kept on file. Commonly, customers select their neighbours, family member or friends to be their emergency contacts. The emergency will also be contacted if they are needed.

The monitoring will also speak to the alarm user on a monthly basis, to complete test calls, just to ensure that everything is running correctly.

Personal Alarms for the Elderly - Monitoring Centre
Personal Alarms for the Elderly - Monitoring Centre

24-hour Monitoring Centre

Our monitoring team are highly-trained and work 365 days a year to ensure that help is always available to our customers. When a pendant is pressed a member of the team will respond over the base unit's loudspeaker, assessing the situation instantly.

Next the team member will reach out to the customer's emergency contacts, which are kept on file. Commonly, customers select their neighbours, family member or friends to be their emergency contacts. The emergency will also be contacted if they are needed.

The monitoring will also speak to the alarm user on a monthly basis, to complete test calls, just to ensure that everything is running correctly.

Careline Customer Reviews

Having just bought this for my parents I am very happy to recommend this system to others. The package arrived quickly and was easy to set up. I also ordered a keysafe which was also very easy to secure to an outside wall. My parents now have peace of mind.
- Matt Harridge, West Sussex.
It's a brilliant service, and I now feel completely comfortable living at home on my own where as before I used to worry a lot about falling and always had to be very cautious. Careline has been a saviour for me.
- Jane Martin, Liverpool.
I ordered the Careline equipment over the telephone as I needed to explain the problem. The sales person couldn't have been more helpful, advising the pros and cons of each type of pendant. The order arrived the following day and the set up of the system was very simple.
- Mr Vier, Borehamwood.
I received the alarm the next day, it was easy to set up with the instructions. What I liked about the alarm was my mother could wear it on her wrist and could forget about it and always have the alarm with her.
- Mr Norman, Suffolk.

Monthly Plan

£13.89
per month
per month
Spread the cost
Per Month
Spread The Cost

The Careline Monthly Plan Includes:

  • Careline Alarm Base Unit
  • Careline Waterproof Pendant
  • Wrist & Necklace Attachments
  • 24/7 Monitoring Service
  • Spread The Cost Across The year

3 months
FREE
Included

Yearly Plan

£125
per year
per year
3 months Free Included
Per Year
Our Most Popular Plan

The Careline Yearly Plan Includes:

  • Careline Alarm Base Unit
  • Careline Waterproof Pendant
  • Wrist & Necklace Attachments
  • 24/7 Monitoring Service
  • For a Whole Year

Fall Detector

£184
per year
per year
Automatic fall detection
Per Year
Automatic Fall Detection

The Careline Fall Detector Yearly Plan Includes:

  • Careline Alarm Base Unit
  • Careline Waterproof Pendant
  • Fall Detector Pendant
  • 24/7 Monitoring Service
  • For a Whole Year

GSM Alarm

£174
per year
per year
No landline required
Per Year
No Landline Required

The Careline GSM Yearly Plan Includes:

  • Careline GSM Alarm Base Unit
  • No Landline Needed
  • Careline Waterproof Pendant
  • Wrist & Necklace Attachments
  • 24/7 Monitoring Service

GPS Alarm

£214
per year
per year
No landline required
Per Year
No Landline Required

The Careline GPS Alarm Yearly Plan includes:

  • Careline water and dust resistant GPS Alarm (complete with cables and charging dock)
  • Wrist and Keychain wearing attachments
  • 24/7 Monitoring Service

We work hard to make sure that we are never beaten on price or quality. Please call us for free on 0800 101 3333 to discuss our price guarantee.

For new customers, there is a one-off additional payment of £40.00 which covers the cost of setting up a new account.
* VAT exempt price. Find out if you qualify for VAT exemption.

How careline works for you video

What is Careline?

The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency.

The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package.

The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team.

In an emergency, the alarm user simply presses the red button on their pendant and the monitoring team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.

Careline Pendant with neck cord and wrist strap

A powerful little pendant

The pendant which accompanies the Careline alarm's base unit has some useful features:

  • It's lightweight, comfortable and discreet.
  • It can be worn around the wrist or neck.
  • It's waterproof for use in the bath or shower.
  • It has a range of around 100 metres for use in the garden.
Elderly lady wearing her Careline Pendant

Supporting independence

Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this.

Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.

Elderly lady receiving a package

Next day delivery

Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering.

If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.

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